Deciding whether or not to outsource particular tasks is one of the many significant decisions both large and small companies alike have to make often. This can be a harder decision at times but often the decision making process is greatly simplified and it becomes clear that outsourcing is the only viable option. Situations in which this may happen are when the in-house staff is not qualified for these tasks, when the in-house staff is already overburdened and when there are specific client requirements specifying certain tasks must be accomplished by individuals with specific qualifications. This article will address each of these circumstances and discuss why outsourcing becomes the only solution in each case.
The Qualification of In-house Staff
Sometimes outsourcing becomes the only option available because there are no in-house staff members qualified to execute a particular task. This typically occurs when a task requires a highly specialized degree or area of expertise. This is especially problematic when the task in question is one which is very rare. When this is the case it does not make sense for a company to hire an employee with these potentials when they will be rarely utilized because employees who are not productive are exorbitant to the company. However, if this task becomes one which is required regularly, the question of whether or not to outsource the task becomes more tangled. As this article is focusing on circumstances where outsourcing is the only option, we will not delve further into the factors which complicated this decision such as labor costs and increased manpower.
Smaller companies often face the trouble of not having staff members qualified for particular tasks more often than larger companies. Larger companies obviously have a bigger pool of employees to pull from and it is therefore much more likely for the smaller firms to have gaps in their level of proficiency than it is for bigger companies to have these gaps.
The Availability of In-house Staff
Sometimes outsourcing becomes the only alternative based on staff availability. A company may have a requirement for tasks to be completed rather quickly. Although it may be an assignment for which several in-house employees are qualified, current workloads may make it impossible for these employees to take on these tasks. When this happens, outsourcing again becomes the only option. Company employees are repeatedly multi-tasking and may be working towards several serious deadlines at any one particular time. Management is tasked with the responsibility of doling out work to lower level employees and when they feel as though their in-house staff is not able to take on more work, they, in many instances, turn to outsourcing as a solution.
Workloads often become a factor in outsourcing when there are projects which are extremely time sensitive in nature. Employees and employers often have to prioritize the numerous tasks they are managing but there are times when a number of projects or tasks become urgent simultaneously and when this happens it may become harder to complete all of these tasks with only the assistance of the in-house staff.
Sometimes outsourcing becomes the only option as a consequence of client requirements. Relying on the complexity of a task, a client may require the consultant firm tasked with completing a task to have the task performed by an individual with specific qualifications. These qualifications may comprise of specific training in certain types of software, exact education requirements or previous work experiences. Companies who do not have in-house employees who meet these defined requirements have no choice but to outsource the task to a qualified individual.
When this is an isolated incident, companies frequently outsource the task and do not make efforts to attempt to hire a full time employee with these qualifications. This is a wise decision especially when the client requirements need an expert in a particular niche of the software industry. Employing an employee of this caliber would probably be rather expensive especially if he would rarely be called upon to utilize his advanced skills.